I got one email but where is my email with my digitals?
Try checking your spam! If you still can’t find it, email me at firstname.lastname@example.org.
I’m having trouble accessing my digital files.
When your order has been processed, your downloads will be available once checkout is complete. At the completed checkout page there will be a list of your digital files purchased along with buttons next to them. Click your files to download. Make sure your pop up blocker is turned off or it might block the file from opening.
The files will also be emailed to you in a list of all the products you purchased. Check your spam if it isn’t in your inbox!
If neither of these work, make sure your payment went through. If it did and you still can’t access it, contact me! I’ll make things right and get you your files.
Have another question?
Send me a message and ask!